Privacy Policy

At Rockhouse Hotel & Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website, make a reservation, or contact us.

Information We Collect

Personal details such as name, email address, phone number, and payment information when you make a reservation or inquiry.
Information you provide when contacting us or subscribing to our newsletter.
Data collected automatically through cookies and analytics tools to improve our website and services.

How We Use Your Information

To process reservations and provide requested services.
To communicate with you regarding your booking or inquiries.
To improve our website, services, and customer experience.
To comply with legal obligations and protect our property and guests.

Data Sharing

We do not sell or rent your personal information. We may share your data with trusted third-party service providers (such as payment processors) only as necessary to fulfill your requests or comply with the law.

Data Security

We implement reasonable security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You may request access to, correction, or deletion of your personal data at any time.
You may opt out of marketing communications by following the unsubscribe instructions in our emails.

Contact Us

Rockhouse Hotel & Spa

W End Rd, Negril, Jamaica W.I.

Email: bookings@rockhouse.com

Reservations: +1 (212) 807-0868

Hotel Direct: +1 (876) 957-4373

This policy may be updated from time to time. Please review it periodically for changes.